Customer Service
Frequently Asked Questions
Before submitting a question or request, please check our Frequently Asked Questions page.
Returns & Exchanges
Your satisfaction is important to us! Please Click Here to fill out our online returns and exchanges form. A returns representative will contact you. Please read our Return Policy if you have questions regarding our returns process.
Request a Return
Return Policy
Chat Live with a Representative
We're available to chat with you online Monday - Friday from 9am to 5pm Eastern Time. Durring the holiday season, our hours are extended until 8pm Monday- Thursday.
Click Here to Launch the Chat!
Email Us
For General Questions, Please Complete This Form. For Returns, Click Here
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Need Help?
Have a Question? Need help ordering? Were here Monday- Friday from 9am- 5pm Eastern Standard Time to assist you!
Cover Features
All of our covers come with a full elastic hem around the whole cover for a snug fit, tie-down grommets on the underside, a storage pouch, and an antenna patch.
Sizing Guarantee
We can fit 99% of all vehicles! If you receive the wrong item, we will exchange it at no extra charge. We'll even pay the shipping on your return. See Details.
Lightning Fast Shipping
We offer fast FedEx ground shipping, usually $10.00! We also have expedited shipping available. Most items ship the next business day and arrive within 2-7 business days! Shipping question? Call us today at 888.872.6855
Warranty
Every Cover is guaranteed under warranty to remain strong and durable over time. The warranty covers the full elastic hem, grommets, stitching, and cover fabric.
Low Price Guarantee
Our customers are always amazed by our low, low prices. And it's no wonder - Empire car covers start at just $25, fully loaded! Why pay two, three, or even four times as much for the cover style you need?
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