Frequently Asked Questions
What is your Return Policy?
We accept Returns up to 30 days after you receive your product. View our full Return Policy here.
I have a problem with an order, what can I do?
Use the form on this page to email us. We will get back to you shortly. You can also call us at 888.872.6855 and press 2 for customer service. If you need to request a return, you'll have to fill out the Return Request Form. All requests for returns will be responded to within two to five (2-5) business days.
Do you accept international orders?
Currently, we are accepting orders for the United States and Canada only. To place an order to be shipped and/or billed to a Canadian address, call us toll free at 888.872.6855 and ask for an international sales representative.
Can I cancel an order?
Yes. We are happy to cancel any order that has not yet shipped. However, please inform us immediately to cancel your order, as most of our orders ship the following business day. Once an order has shipped it will be handled as a return and will be subject to follow the process set forth in our Return Policy.
For more answers, please visit our Frequently Asked Questions Page, and our Car Cover Resource Guide.