Return Request Form

Order Source*
Order Number (or Reference Number)*
First Name*  
Last Name*  
Email*  
Phone Number*  
Alternate Email

 
 
 
 

Instructions


  1. Please select where you purchased the item you wish to return from the drop down list provided, i.e. EmpireCovers.com.
  2. Enter your order number, firstname, lastname, email address, and phone number as they appear on your order confirmation. Fields marked with an asterisk (*) are required.
  3. After entering the required information you may click "Search..." to find your order.


Our Return Policy

We accept returns for exchange or refund within 30 days of receipt.
Read Full Policy Here

What's Next?

After you submit your request, a returns representative will review your request and contact you with further instructions. Please make sure your contact information is correct. Typical response time is two business days.

I Already Submitted This Form

To check the status of your return, use this form, or email us directly at returns@empirecovers.com.

After 30 Days

If it’s been more than 30 days and you’re having problems with your cover, you can claim your warranty. You need a copy of your original receipt (email confirmation or the paper invoice that came with your order). Call 800-672-8343 with your receipt in hand.