Customer Service

We're Here to Help! Empire Customer Service

Has Your Question Already been Answered?

Please check our Frequently Asked Question Page to see if your question has already been answered before submitting a question using the form below.


Return/ Exchange Information

Should you need to request a return or exchange, please visit our Returns / Exchanges Form and fill out all applicable form fields so that the returns department can process your request. To view or Returns policy, please visit our Frequently Asked Questions Page.


Live Support

We are available by email, Livechat, and Telephone to assist you. Our hours of live assistance are Monday through Friday, from 9am to 5pm Eastern Standard Time.


EMAIL customerservice@empirecovers.com
PHONE Domestic, Toll Free: 888.872.6855 | International: +1 267 263 0999
LIVECHAT Click Here to Chat Live!*


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